What should I do if my item arrives damaged?Updated a day ago
We sincerely apologize if your order arrives damaged or incomplete. It is not our intention to deliver items in such condition, although these issues may occasionally happen due to manufacturing defects or shipping errors. To resolve this, please utilize our return portal to submit your request, where you can upload photo proof of the damage. You will have the option to choose between a refund or store credit. If you have any questions or need help with the process, please reach out to us.